Custom / Bulk items are produced on demand, and production varies by item. Production time is 10 -15+ business days after the order is placed plus transit time.

Please contact your Customer Service Team at 1(678) 202-4781 or via email at cs.merit@intandempromotions.com with any questions regarding the timeline for your custom order, or if your order needs to be expedited to meet an event date.

Custom/Bulk items are not able to be returned for a credit once it has been ordered / produced.

All sales are final for these orders.